What is PAC WebHosting?
PAC Web Hosting Ltd provides a range of hosting services including cloud vps hosting, uk vps hosting, private cloud hosting, dedicated server hosting, shared web hosting and domain name registration from its base at Reynolds House Datacentre in Manchester, UK. PAC Web Hosting Ltd was founded in 2007 on the principle of "What would we want from a hosting provider?". Anything else simply wouldn't feel right! Since then we have built up a reputation for excellent value products and excellence in customer support with response times within an hour, day or night. This is why we have a large satisfied customer base.
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PAC WebHosting Reviews (74)
- ★★★★★71
- ★★★★★2
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
PAC WebHosting receives near-universal praise across these 50 reviews, with all ratings at 5 stars. The overwhelming theme is fast, responsive support—users consistently mention ticket resolution within minutes to hours, even outside business hours, with staff named individually (Paul, Borislav, Kristijan) for patience and clear explanations. Customers value that support staff never talk down to less technical users and take time to work through problems repeatedly without frustration.
Beyond support, users praise reliable uptime, competitive pricing, and helpful migration services (several mention free account transfers). Features like cPanel, email hosting, WordPress installation, and included webmail tools appear frequently. Long-term retention is notable: many reviewers report 3–7 years with the company and actively recommend it to others. A few mention the company could be cheaper elsewhere but argue the service quality justifies the cost.
There are no substantive criticisms in these 50 reviews. One reviewer briefly alludes to a previous negative review about rudeness and unresolved issues, but counters it with their own positive experience over four years. No technical failures, billing disputes, downtime problems, or feature gaps are raised. The consistency of praise—particularly around support speed and staff helpfulness—appears genuine across different customer types and use cases.
★★★★★
Monday, January 4, 2016
“Great support as usual but particularly today from Borislav and…”
Great support as usual but particularly today from Borislav and Kristijan with 2 complex challenges
★★★★★
Friday, October 2, 2015
“We have been customers of PAC for a long time,…”
We have been customers of PAC for a long time, they handle our email and our website with consummate professionalism. We greatly value our online presence and would not dream of changing suppliers!
★★★★★
Wednesday, September 16, 2015
“We have our virtual server with PAC and have had…”
We have our virtual server with PAC and have had nothing but excellent service and support from PAC, thoroughly recommended!
★★★★★
Monday, April 13, 2015
“Moved to these guys a few months ago after seeing…”
Moved to these guys a few months ago after seeing their reviews on here, all I can say is WOW! they moved my whole cPanel VPS of 67 accounts completely free of charge to my newcPanel VPS with them!! since then my server has been rock solid and the support provided has been excellent! Dave C
★★★★★
Wednesday, June 18, 2014
“I recently experienced problems with my mail account and addressed…”
I recently experienced problems with my mail account and addressed this to the PAC service team. PAC responded after a VERY short period (46 minutes!!). I followed their instructions and the problem seems to be fixed.
★★★★★
Monday, June 9, 2014
“Fast efficient support and a very speedy hosting service!”
Fast efficient support and a very speedy hosting service!
★★★★★
Wednesday, April 9, 2014
“I have been a customer of PAC for just over…”
I have been a customer of PAC for just over 2 months and in that time the hosting has been flawless and so has the support! thoroughly recommended 5/5 !
★★★★★
Friday, March 21, 2014
sAS“Fast, efficient interface. Rapid reaction to questions and problems solved…”
Fast, efficient interface. Rapid reaction to questions and problems solved immediately. Excellent.
★★★★★
Friday, March 21, 2014
“I did research in 2013 to find the best value…”
I did research in 2013 to find the best value webhost for personal use. So I've not got money to burn. I have 5 websites on Linux shared started hosting with CPANEL for around a fiver a month (the domain names I got cheaper elsewhere, but set the A records to point to pacwebhosting) and I get 24hr support which I've had answered within half an hours and even conversations 2-6 mins apart on the same ticket! Never had such fast response on a Sunday evening before. Very professional and I've used quite a few and left because of poor service; but this company has impressed me. Usually when they are this good, they get taken over. But so far, so good ;-)
★★★★★
Friday, March 14, 2014
intrepidstar“The team at PAC WebHosting offer the very best support…”
The team at PAC WebHosting offer the very best support be it during a sleepy Sunday evening or that manic Friday afternoon 'must get this done' Add in a splash of top quality UK server hardware and you've got a recipe for success. It's a pleasure to have them as partners in my business.