Qmatic Group

Qmatic integrates the customer experience across virtual and physical touch points with solutions delivering remarkable customer journeys that improve customer experience and operational efficiency. Solutions include appointment scheduling, queue management, virtual queuing, customer communication, real-time dashboards, customer feedback solutions and more. The company’s technology solutions give customers in public and private organizations across Healthcare, Government, Retail and Finance what they want – a fast and seamless journey through online and face-to-face interactions. Qmatic’s customer journey analysis software provides key data points to help organizations move quickly to stay ahead of customer expectations, staff efficiency, and put offers in front of customers at just the right time. For 40 years Qmatic Group has been leading and innovating customer journeys. The company operates in over 120 countries with global headquarters in Sweden, and a strong client base in North America. Qmatic has 11 subsidiaries around the globe and over 100 partners that sell our solutions worldwide. It is estimated that more than a quarter of the world’s population pass through a Qmatic system every year.