Spoki

Spoki is an Italian conversational marketing platform founded in 2020 and based in Brindisi, with operations in Milan. As a Meta Business Partner, Spoki specializes in WhatsApp Business API integration, providing tools that enhance customer communication for marketing, sales, and support. The platform serves over 1 million users and has facilitated 3 billion message exchanges as of 2024. Spoki offers a range of services, including automated messaging, AI chatbots for 24/7 multilingual support, and advanced segmentation for targeted campaigns. It integrates with over 4,000 tools, such as e-commerce platforms and CRMs, allowing businesses to streamline their communication processes. The platform boasts impressive performance metrics, including high message open and interaction rates, and is designed to be scalable for businesses of all sizes. Spoki focuses on fostering authentic customer relationships and improving key performance indicators like conversion rates and customer retention.