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Textlocal

★★★★ 1.0 · 1 Review

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What is Textlocal?

Since 2005, Textlocal has been a trusted mobile communications provider to businesses all over the UK, from leading brands to small businesses and start-ups. Using our market-leading SaaS platform, Messenger allows businesses to communicate with their customers instantly by sending text messages enriched with features, such as SMS tickets, web pages, surveys and more. Since being acquired by IMImobile in October 2014, a global mobile technology company, we have been able to build out our international footprint and offer our customers even more communication solutions, such as our Multichannel API platform that allows businesses to interact with their customers across digital communication channels, all from one single platform. Not only has the business grown year-on-year, but we have also shown growth in turnover and staff numbers, operating out of two offices in Chester and Malvern. Our ethos to exceed customer expectations has resulted in the business receiving a five-star rating on our Trustpilot page, with over 1,300 reviews.

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Textlocal Reviews (1)

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Review Summary

Generated using AI from real user reviews

Textlocal failed to deliver on a fundamental promise for this user. The reviewer reports that messages did not arrive, despite payment, and that the company refused to issue a refund—a combination that suggests either technical failure or deliberate mishandling. With only one review available, it's impossible to know whether this represents a widespread problem or an isolated incident, but the message delivery failure and refund refusal are serious charges that would merit investigation before purchase.

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