What is SalesNOW?
Interchange Solutions, based in Toronto, Ontario, Canada, has been developing CRM solutions since 1997 and is the maker of SalesNOW, a complete CRM Suite for the Web and mobile devices, used by thousands of customers worldwide. SalesNOW is an actively developed, award winning, affordable, robust, secure and fully hosted Customer Relationship Management (CRM) solution for the mobile device and the Web, designed for sales reps, sales teams, and service. Everything that a user enters within SalesNOW on the mobile device – such as contacts, companies, leads, deals, and activities – is automatically synchronized to their SalesNOW Web account and vice versa. SalesNOW is easy to use, allowing users to remain organized while tracking and managing all aspects of the sales cycle in real-time, anytime, anywhere. SalesNOW improves sales rep effectiveness on the road, increases management visibility as to who is doing what, and reduces the reporting burden via quick access to activity and sales related graphical and excel based reports.
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SalesNOW Reviews (69)
- ★★★★★48
- ★★★★★21
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SalesNOW is overwhelmingly well-regarded, with 42 five-star reviews out of 50. Users consistently praise its ease of use, affordability, and responsive customer support as the standout strengths. The software handles core CRM tasks—contact management, sales pipeline visibility, and team collaboration across multiple locations—without unnecessary complexity. Mobile access and customization options are frequently mentioned as valuable features.
Customer support emerges as a major differentiator. Reviews repeatedly highlight the responsiveness and helpfulness of the team, particularly account managers, who assist with implementation, custom integrations, and problem-solving. One reviewer noted the support is "KEY when choosing a CRM." Users also appreciate the straightforward data presentation, ability to add custom fields, and quick setup relative to competitors.
The few criticisms are minor and scattered. One user wished for better reporting metrics by location and team, while another noted the mobile app required a learning curve. The product is described as lacking "overkill or complication," which suits small to mid-sized teams but may limit feature depth for more complex enterprise needs.
Across reviews, users consistently report tangible business improvements: faster sales cycles, better team visibility, and reduced administrative friction. The combination of low cost, simplicity, and attentive support appears to drive strong satisfaction and loyalty, with many users reporting years of continued use.
★★★★★
Friday, October 22, 2021
“With this CRM I am able to forecast sales and…”
With this CRM I am able to forecast sales and manage the client list more efficiently instead of using the previous applications I have used in the past. The cost is definitely a plus for what you receive. This is a first-class product for a fraction of the cost. Pros: The customer support I received when implementing my current process to adapt to the CRM was effortless and had no issues.
★★★★★
Tuesday, May 18, 2021
“Max Boost Wireless relying on SalesNow daily. Max Boost Wireless…”
Max Boost Wireless relying on SalesNow daily. Max Boost Wireless & my former company Next-Gen have been using SalesNow for over 12/14 plus years with much ease & overall success. I have and do recommend this application to any Size business owner looking to tracking their Projects and Sales opportunities. Pros: The SalesNow application I feel is the most affordable, least complicated, Sales user friendly, management application on the Market.
★★★★★
Monday, April 12, 2021
“Great Product that provides fantastic value! Easy. From the demo…”
Great Product that provides fantastic value! Easy. From the demo to setup and customization, this product was was easy to learn, setup, and use. Great customer support and training made the setup and learning process quick and easy.
★★★★★
Wednesday, March 31, 2021
“Great CRM for the costs. Been a great experience. I…”
Great CRM for the costs. Been a great experience. I really appreciate our account manager's hard work. Pros: I really like the easy of use of the product. Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road.
★★★★★
Tuesday, March 30, 2021
“Finally found a good CRM product. Staff is responsive and…”
Finally found a good CRM product. Staff is responsive and helpful. Product is easy to learn and train on. The product is customizable to meet the needs of our business and easy to use.
★★★★★
Monday, March 29, 2021
“Best Feature Rich CRM Software at an affordable Cost with…”
Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support. Nothing but praise for SalesNow working out-side the box to customize their stander CRM plat-form to meet the needs of my customers and products or services sold. Pros: While SalesNow has a rich CRM feature set, what makes SalesNow stand out among their competition is the support staff with superior knowledge, friendly demeanor , and in-person support.
★★★★★
Friday, March 26, 2021
“Perfect for our agency. Great cost! CRM that does what…”
Perfect for our agency. Great cost! CRM that does what we need to have done. Gives us a great look at our agency!
★★★★★
Tuesday, March 23, 2021
“Very pleased. Having a team based database has proven very…”
Very pleased. Having a team based database has proven very important for our sales team as we are located in different provinces.
★★★★★
Wednesday, September 30, 2020
“SalesNOW has been an excellant product for our company. Our…”
SalesNOW has been an excellant product for our company. Our experience with SalesNOW has been fantastic - from the migration, through continued support, and very quick response times, to new projects. Pros: The software is easy to understand and use, even for those who are not so technically savy.
★★★★★
Monday, March 30, 2020
“I was able to solve all of my challenges with…”
I was able to solve all of my challenges with SalesNOW either directly, or through "work arounds" that our Account Manager could come up with. Every time I thought I had a challenge we could not overcome, always had an answer. Customer Support is KEY when choosing a CRM, and we made the right choice going with SalesNOW as proved time and time again by setting up meetings and responding promptly to all inquiries. A proper Account Manager can not be understated. Having been pitched numerous software, I could always quickly delineate which reps would not be good at following up on concerns, and in this case, we certainly made the right choice. Pros: Integration with our existing business processes was easy and the ability to add unlimited custom fields was a big plus for us. It included many of the things other CRMs did not including audit trail, ability to limit certain users to see specific information, and allowed us to reach a certain level of details other CRMs simply could not provide. Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.
