Pipedrive
★★★★★ 5.0 · 1 Review
What is Pipedrive?
Designed by salespeople for salespeople, Pipedrive's smart CRM software helps small businesses worldwide grow their revenue and scale their business! With a variety of sales features, powerful automations, flexible pricing plans and +300 out-of-the-box integrations, Pipedrive has won the heart of over 100,000 companies and accounted for more than $85B worth of closed deals. Try Pipedrive free for 14 days. No CC required!
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Pipedrive Reviews (1)
- ★★★★★1
- ★★★★★0
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Review Summary
Generated using AI from real user reviews
Pipedrive is a strong fit for sales teams and startups seeking streamlined deal tracking and forecasting. The platform excels with Gmail integration, automated workflows like thank-you cards, and detailed conversion analytics that help users understand deal movement and lost opportunities. Setup is straightforward and customization is manageable, with solid integrations to Slack and Trello adding workflow flexibility.
However, users encounter friction in practice. Customization involves repetitive steps that feel tedious, and customer support response times lag noticeably. The absence of LinkedIn integration is a significant limitation for sales-focused users. These gaps are real enough to frustrate, though they don't fully undermine the core value the tool delivers for smaller sales operations.
★★★★★
Thursday, September 17, 2020
“One of the best features about this tool is its…”
One of the best features about this tool is its integration with Gmail, that has enabled us to send emails via the platform. We get to see the reasons behind the lost deals if any. It provides us detailed rates of conversions along with the chances the deal would move to the next stage. Pipedrive had helped us a lot in forecasting. I love the feature of the thank you card, like when we win a deal, it automatically sends a thank you card! This tool has a lot of integrations with slack and Trello. You don't require much training to use this application, we can customize it according to our requirements with ease. This tool suits the best for sales representatives and small businesses or startups like ours. What I felt a little irritating is, even though the steps are simple, I need to go through a lot of repetitive steps to customize. The customer service team takes a lot of time to respond. It doesn't integrate with LinkedIn which is indeed a huge negative.
