
Ubersmith
β β β β β 4.9 Β· 9 Reviews
What is Ubersmith?
Infos Ubersmith is a leader in subscription management software for the cloud and beyond. Headquartered in New York, Ubersmith provides billing, infrastructure, and ticketing solutions that are open, scalable, and integrated. Organizations worldwide rely on Ubersmith to better serve their customers and better run their businesses. Ubersmith customers include Codero, DataBank, Endurance International Group, GMO, Lumos, Namecheap, NS1, Sitey, T5, and WOW.
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Ubersmith Reviews (9)
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Review Summary
Generated using AI from real user reviews
Ubersmith earns nearly universal praise from users, with eight of nine reviews giving it five stars. Users consistently highlight responsive customer support and an intuitive interface as standout strengths, with multiple reviewers noting that the platform is easy to learn and navigate. The software reportedly saves time and effort, and users trust the company's professionalism and reliability.
The only criticism comes as a minor noteβone reviewer rated it four stars while still calling it "one of the better" options, though they didn't specify what held it back. Beyond that, the reviews offer little detail about specific features or use cases beyond general praise for comprehensive tooling. Most feedback focuses on customer service quality and ease of use rather than deep functionality assessment, so buyers seeking detailed feature comparisons may want to dig further.
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Thursday, October 10, 2013
βUbersmith has one of the best software in the market.β¦β
Ubersmith has one of the best software in the market. And their customer service is exceptional. Why shop anywhere else. Use it, and you wonβt regret your decision.
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Monday, August 5, 2013
βThis help desk website is very good. Their customer serviceβ¦β
This help desk website is very good. Their customer service ranks up there with very few I'm come across. They go out of their way to ensure your problems have been corrected.
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Monday, July 22, 2013
Techs Inc.βBy far Ubersmith is the best helpdesk software packages weβ¦β
By far Ubersmith is the best helpdesk software packages we have ever used. It has saved us so much time and effort in our department. Highly recommended!
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Friday, July 19, 2013
βThis is the greatest website for the Cloud ever. Itβ¦β
This is the greatest website for the Cloud ever. It has every service you will ever need. It also has great prices and reliable service.
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Monday, March 11, 2013
HardTimesβReputable business with highly reputable results. Definitely recommend this! Theβ¦β
Reputable business with highly reputable results. Definitely recommend this! The features are all-encompassing and extremely easy to get used to. The interface is simple and straightforward. If anything goes wrong, customer support is a dream!
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Wednesday, March 6, 2013
βI found a Webhosting company I can trust! Ubersmith isβ¦β
I found a Webhosting company I can trust! Ubersmith is extremely professional and they gave me a way to jump-start my website. I will be doing business with them again.
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Tuesday, February 12, 2013
JT PlannersβUbersmith is one of the better helpdesk software packages ourβ¦β
Ubersmith is one of the better helpdesk software packages our IT group has used. Definitely recommended!
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Wednesday, January 30, 2013
βVery intuitive and streamlined. I would definitely recommend Ubersmith.β
Very intuitive and streamlined. I would definitely recommend Ubersmith.
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Tuesday, January 15, 2013
OmegaβFeatures are comprehensive and easy to use. Site navigation isβ¦β
Features are comprehensive and easy to use. Site navigation is simple and straightforward. Support is there to help whenever! Reliable business, backed by reputable partners and sponsors. Would recommend!