Keeping
★★★★★ 5.0 · 1 Review
What is Keeping?
Founded in 2016 and based in Brooklyn, New York, Keeping is dedicated to providing customers with a tool to manage customer support from inside Gmail. We decided to develop Keeping out of frustration with existing help desks that were far too complex for most businesses. We instead invented a different approach to managing customer support that works directly inside your mailbox. The world’s first Gmail Support Ticket System.
Alternatives to Keeping
LiveAgentSpotlightLiveAgent provides a complete help desk and live chat platform that brings all customer communications together in one hybrid… Learn more about LiveAgent.
ZendeskSpotlightZendesk is a cloud-based customer service software platform that provides a range of tools and features to help businesses… Learn more about Zendesk.
FreshdeskFreshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful… Learn more about Freshdesk.
HostechSupportHostechSupport offers its customers, the best support experience in the industry. We offer quality and 24x7 technical support… Learn more about HostechSupport.
Help ScoutHelp Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content… Learn more about Help Scout.
Zoho DeskFounded in 1996, Zoho Corporation is the software company behind three great brands: Zoho, ManageEngine and WebNMS. Zoho offers… Learn more about Zoho Desk.
HaloITSMHaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. With over 25 years of… Learn more about HaloITSM.
UbersmithInfos Ubersmith is a leader in subscription management software for the cloud and beyond. Headquartered in New York, Ubersmith… Learn more about Ubersmith.
versaSRSVersaDev is an Australian company developing business software solutions to customers across the globe. Details about our… Learn more about versaSRS.
Salesforce Small BusinessSalesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a… Learn more about Salesforce Small Business.
Keeping Reviews (1)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Keeping is a lightweight help desk alternative that integrates directly into email. The reviewer values its simplicity and accessibility, appreciating that support workflows happen where they already spend time—in their inbox—rather than requiring a separate tool or dashboard. For teams seeking an inbox-first approach to ticketing and support management, this appears to be a meaningful advantage, though the single review limits visibility into how it handles complexity, scaling, or advanced features that traditional help desks provide.
★★★★★
Friday, January 29, 2016
“Great help desk alternative that works where I am all…”
Great help desk alternative that works where I am all the time: my inbox.
